For hotels, hostels and hybrid properties, on a regular or project basis. I take a holistic, data-driven approach that starts with knowing your property, your market and your guests, then puts that knowledge to work across the full revenue cycle:
01 Market & competitive analysis
Defining a competitive set for each product, from beds and rooms to long stays, and benchmarking your performance with rate-shopping and market data tools.
02 Distribution & business mix
Shaping the right guest mix: inventory management between short stays and long stays, shared and private rooms, analysing and adjusting to market trends, and steering each one to the channels that bring it in most profitably. Running OTA promotions and growing direct bookings. Group pricing and displacement analysis: pricing each group and weighing it against the business it would replace.
03 Forecasting & budgeting
Building forecasts and annual budgets, giving early warning of risks and early sight of opportunities, with tailored forecasting for season switches, openings and new products.
04 Pricing strategy & performance
Daily performance and pick-up checks; rate structure, booking policies and restrictions, with seasons and events mapped ahead; balancing occupancy, ADR, RevPAR and revenue per m² across all products, with control over the RMS.
05 Revenue systems & data
Revenue tech stack selection and setup for a new opening or existing property: implementing an RMS for accurate pricing optimisation, tailoring comp sets for rate shopping and benchmarking, and connecting the data to BI reporting.
06 Performance reporting & collaboration
Clear reports on total revenue and the KPIs behind it, alerts when action is needed, fast group quotes for sales, and regular strategy sessions that keep the whole team aligned on targets.